Contact us

At Alice & Parker, we are committed to providing reliable and helpful customer service. Our support team is available to assist you with questions about your order, delivery, returns, refunds, products, or any other enquiries.

Customer Service

E-mail: info@aliceandparker.com
Phone: +44 74600 20471

Customer Service Hours

Monday to Friday: 09:00–18:00 (UK time)
Saturday to Sunday: 10:00–17:00 (UK time)

Response Time

Average response time: Within 24 hours on business days.

We aim to respond to all customer enquiries within 24 business hours. Messages received outside our customer service hours or on UK public holidays may be answered on the next available business day.

Contact Form

You can also contact us using the contact form below. Please provide your full name, e-mail address, order number, and a clear description of your enquiry so that our customer service team can assist you as efficiently as possible.

For questions regarding an existing order, please always include your order number.

We look forward to assisting you.

Alice & Parker Customer Service